Frequently asked questions
Everything people usually want to know before trying SADFinder. Still stuck? Send a message — a real person reads every one.
Getting started
What is SADFinder?
SADFinder is a file manager for macOS built for people who miss Windows Explorer. It adds real tabs, an editable path bar you can type into, a quick filter, proper control over your Desktop, and Rectangle-style window snapping — all native and keyboard-first.
What do I need to run it?
macOS 26 (Tahoe) or later, on Apple Silicon or Intel. It needs roughly 200 MB of disk space and runs comfortably in 2 GB of RAM. The full list is on the system requirements page.
How do I install it?
Download the .dmg from this site, drag SADFinder into your Applications folder, and launch it. On first launch macOS asks for a few permissions — allow them so window snapping and the global shortcuts work.
How is it different from Finder?
Finder hides the file path, forgets your tabs between sessions, and has no window snapping. SADFinder gives you a path bar you can click into and edit, tabs that stay where you left them, real Desktop control, and snap-to-half-or-quarter shortcuts. The migration guide maps it to the muscle memory you already have.
Trial, pricing & billing
Is there a free trial?
Yes — 7 days, every feature, no restrictions. We email a reminder before it ends, and you can cancel any time before it converts to a paid subscription.
How much does it cost after the trial?
$5 per month, or $40 per year — the yearly plan saves you $20. Both are the same app with the same features. See the pricing page for details.
How many Macs can I use it on?
Up to 3 of your Macs at the same time, on a single subscription.
How do I cancel?
Cancel any time from the Billing section of your account. You keep access until the end of the period you've already paid for.
Can I switch between monthly and yearly?
Yes — you can move to the yearly plan any time from the Billing section of your account.
Can I get a refund?
Yes — 14 days, no questions asked, on a first-time purchase. The details are in the refund policy.
Privacy & support
Does SADFinder collect my data or upload my files?
No. SADFinder runs entirely on your Mac — file names, paths, contents, and folder structure never leave your machine. There is no analytics, no telemetry, and no crash reporting. The app contacts our server only to activate and revalidate your license. The privacy policy has the full picture.
Does it work offline?
Yes. SADFinder caches your license and revalidates it about once a week in the background. If you're offline — or our servers are down — the app keeps working for up to 14 days before it asks you to reconnect.
How do I get help or report a bug?
Email hello@sadfinder.com or use the contact form. You will get a real reply, usually within a day or two.